Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Wilmington come from postal codes 28401, 28403, 28408, 28412, 28411 and 28405.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 259,358 ratings
Thank you!
Problems in the last 24 hours in Wilmington, North Carolina
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Wilmington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at Spectrum
Spectrum is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (62%)
Wi-fi (14%)
TV (9%)
Total Blackout (8%)
E-mail (4%)
Phone (2%)
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Live Outage Map Near Wilmington, New Hanover County, North Carolina
The most recent Spectrum outage reports came from the following cities:Wilmington, Leland and Castle Hayne.
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City | Problem Type | Report Time |
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Internet | ||
TV | ||
Internet | ||
Internet | ||
Internet | ||
Phone |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Wilmington, North Carolina
Latest outage, problems and issue reports in Wilmington and nearby locations:
Windy Johnson (@jwindy89) reported fromMyrtle Grove, North Carolina
@GetSpectrum why would somebody want to get cable from your company when y'all got no supervisor to talk to a customer for 2 hours what kind of mess is that
RC (@RDUBCOLE) reported fromMurraysville, North Carolina
@Ask_Spectrum It’s not about the “correct” information, it’s the fact they never asked a long time customer why I was walking out the door. Customer service impacts customer loyalty.
cole (@plott_cole) reported fromBayshore, North Carolina
@Ask_Spectrum I literally missed an online exam today because you cannot fix an outage in 12 hours, thank you for always going down when needed most...
Duresspacito, DCI# 1223-874-293 (@duresspacito) reported fromSilver Lake Mobile Home Park, North Carolina
Thanks for ruining christmas with your garbage *** service @GetSpectrum What a terrible company. Go **** yourself sideways.
Kelly Rowe (@KellyRowe910) reported fromSea Breeze, North Carolina
Dear @GetSpectrum please fix this man sh*t so he quits clogging up my timeline because y’all got sh*tty services. I swear, it’s like once every other week he complains and it takes up all my activity 🤣🤣😂😂
Christopher Courie (@Chris_Courie) reported fromSilver Lake Mobile Home Park, North Carolina
@Ask_Spectrum Requested along with many other people for some time now. Sounds like I just need to cancel and go with another provider. Thanks I will be giving @DIRECTV a call soon due to your inaction
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
bob bilder (@bbilder99) reported
Too Bad @YESNetwork does not go after @GetSpectrum for denying its paying customers the right to use the YES APP on their phones when not in their Spectrum home wifi network.
Christi Derington (@christi7554) reported
I live on I20 in Hudson Oaks and can't get internet. @GetSpectrum told us it would be $35K to get it here and they would cover $8K. ALL our neighbors have internet. Very busy area. @nxlink said we have too many trees to get a good signal to their towers. NEED TO WORK FROM HOME!!
Mando V (@Manddizzeee) reported
@GetSpectrum @Ask_Spectrum you have got to have the worst internet service ever. It’s terrible. Trash. Garbage. For my Spanish-speaking people Basura
ً (@najahslavishh) reported
@Ask_Spectrum what the hell is going on? There’s an outage every other day when are my services going to be restored I work from home so...........
K. Choice (@ServantKChoice) reported
I hate @GetSpectrum, them and this 3 hour dumb outage...l have work to do!!!!
Keith Glenn (@kglenniv) reported
So a new @Verizon customer will pay less than one that has been around a number of years. Also, I guess 6 pm was time for the agent princess to go home because suddenly my chat was stopped. Time to look and see what @GetSpectrum has
K. Choice (@ServantKChoice) reported
@Ask_Spectrum when is the service going to be back on, Dallas Texas...
Danny Allan (@DAllan70) reported
@Ask_Spectrum, I know I've been mad at you before, but I didn't know how good I had it. I'm currently struggling to even get a connection with this janky satellite connection. Please make internet service available at my house
Alex (@imBergFPS) reported
Yo @GetSpectrum you guys are the most dog **** internet service in the market
Hennie Bogan (@HennieBogan) reported
I don’t have the first ******* clue how @GetSpectrum gets away with the **** they pull. 8 years in NY and have never had whole home WIFI in EITHER house.