Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Worcester come from postal codes 01604, 01602, 01606 and 01605.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 259,358 ratings
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Problems in the last 24 hours in Worcester, Massachusetts
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Worcester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at Spectrum
Spectrum is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (62%)
Wi-fi (14%)
TV (9%)
Total Blackout (8%)
E-mail (4%)
Phone (2%)
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Live Outage Map Near Worcester, Massachusetts
The most recent Spectrum outage reports came from the following cities:Holden, Worcester, Clinton, Upton, Northbridge, Millbury, Rutland, Leicester, Auburn, North Oxford, Northborough, Charlton, Shrewsbury, Whitinsville and Oxford.
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City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Internet | ||
TV | ||
Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Worcester, Massachusetts
Latest outage, problems and issue reports in Worcester and nearby locations:
Angela Fisher (@pubwench25) reported fromUpton, Massachusetts
@Ask_Spectrum is there an outage for zip code 01568?
Dave Paradis (@daveparadis) reported fromAuburn, Massachusetts
@Ask_Spectrum Internet down here. Any idea on restoration time?
Lori Schlesman (@LoriSchles) reported fromWorcester, Massachusetts
@Ask_Spectrum why no internet or cable service? Please help.
Ben White (@speedofwhite) reported fromWorcester, Massachusetts
Anyone else having issues with @GetSpectrum on the East Side?
Gehrig Leary (@Gehrig_Leary) reported fromWorcester, Massachusetts
@Ask_Spectrum is internet / WiFi down in Worcester MA?
Todd Landry (@tjland99) reported fromWorcester, Massachusetts
Went back to @Ask_Spectrum Streaming a few months back. Currently in our 2nd mass outage and also can’t understand why we don’t get NESN+ when the website clearly states availability in every package offered. #BeBetter
James Ryan Moreau (@jrmoreau) reported fromWorcester, Massachusetts
How did the Massachusetts RMV become a better customer experience than dealing with @GetSpectrum ?
James Ryan Moreau (@jrmoreau) reported fromWorcester, Massachusetts
@natewelch_ @GetSpectrum The moving process with them has been unbelievably bumpy. Month to month service is ok.
Chris S (@chris121710) reported fromWorcester, Massachusetts
All services are out & according to My Spectrum app, they're down for "PLANNED MAINTENANCE". If these outages are "planned", how about notifying us IN ADVANCE? Text, email, smoke signals... It's always overnights. Start screwing w/ the daytime people.@Ask_Spectrum @GetSpectrum
Keith Stephens (@KStephensRadio) reported fromOxford, Massachusetts
@GetSpectrum fix the #patriots broadcast!!!
Chris S (@chris121710) reported fromWorcester, Massachusetts
@Ask_Spectrum I'm having an issue with my wifi and the Spectrum app. It's this something you are able to help me with it should I call into support?
Joe Angelico (@jfxnb1234) reported fromAuburn, Massachusetts
@Ask_Spectrum do we have an outage in Worcester. I do not have internet. I have unplugged and disconnected my cable for 30 seconds and still nothing?
Keith Stephens (@KStephensRadio) reported fromOxford, Massachusetts
@GetSpectrum how bout you fix @NESN . Keeps locking up. I pay enough for your service.
Jose Cruz (@kingjuzif28) reported fromWorcester, Massachusetts
@GetSpectrum get the service back on already changing time everytime
Chris Chagnon🥇 (@chagn0n) reported fromWorcester, Massachusetts
@Jordan_bardwell @GetSpectrum Ugh I wish. Charter is the only option damn monopoly
gawk gawk super soaker throatatron 3000™ (@KiannaBanks) reported fromWorcester, Massachusetts
I’m always very nice to customer service folks cuz **** don’t be their fault and I been there before but ***** .. someone at @GetSpectrum @Ask_Spectrum finna get CUSSED
Lori Schlesman (@LoriSchles) reported fromWorcester, Massachusetts
@Ask_Spectrum outage in the 01607 Worcester Ma areas. It’s been out for 15+ hours. Website says “no current outages”. What’s the deal?
Chris Chagnon🥇 (@chagn0n) reported fromWorcester, Massachusetts
Working from home is very difficult with this @GetSpectrum outage! Hurry baaaaack!!!!!!!
Chris S (@chris121710) reported fromWorcester, Massachusetts
@Ask_Spectrum ***update*** I just went through my old emails for the hell of it and found one labeled 'Welcome To Spectrum Notifications'. Is this the email you were referring to? If so, then yes I did get and they're all setup correctly but I only get emails regarding billing. Never texts.
Chris S (@chris121710) reported fromWorcester, Massachusetts
@Ask_Spectrum Just doubled checked my notification settings. There are all set to notify me. NotBoth by text and email and push. Obviously they don't work since this is the 3rd "planned" outage in my area and I was surprised by all of them.
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
bob bilder (@bbilder99) reported
Too Bad @YESNetwork does not go after @GetSpectrum for denying its paying customers the right to use the YES APP on their phones when not in their Spectrum home wifi network.
Christi Derington (@christi7554) reported
I live on I20 in Hudson Oaks and can't get internet. @GetSpectrum told us it would be $35K to get it here and they would cover $8K. ALL our neighbors have internet. Very busy area. @nxlink said we have too many trees to get a good signal to their towers. NEED TO WORK FROM HOME!!
Mando V (@Manddizzeee) reported
@GetSpectrum @Ask_Spectrum you have got to have the worst internet service ever. It’s terrible. Trash. Garbage. For my Spanish-speaking people Basura
ً (@najahslavishh) reported
@Ask_Spectrum what the hell is going on? There’s an outage every other day when are my services going to be restored I work from home so...........
K. Choice (@ServantKChoice) reported
I hate @GetSpectrum, them and this 3 hour dumb outage...l have work to do!!!!
Keith Glenn (@kglenniv) reported
So a new @Verizon customer will pay less than one that has been around a number of years. Also, I guess 6 pm was time for the agent princess to go home because suddenly my chat was stopped. Time to look and see what @GetSpectrum has
K. Choice (@ServantKChoice) reported
@Ask_Spectrum when is the service going to be back on, Dallas Texas...
Danny Allan (@DAllan70) reported
@Ask_Spectrum, I know I've been mad at you before, but I didn't know how good I had it. I'm currently struggling to even get a connection with this janky satellite connection. Please make internet service available at my house
Alex (@imBergFPS) reported
Yo @GetSpectrum you guys are the most dog **** internet service in the market
Hennie Bogan (@HennieBogan) reported
I don’t have the first ******* clue how @GetSpectrum gets away with the **** they pull. 8 years in NY and have never had whole home WIFI in EITHER house.